MEET JULES:
CUSTOMER SUPPORT SPECIALIST

Hi, I’m Jules. I help SaaS and eCommerce brands support their customers with empathy and efficiency. With 7+ years of experience, I specialize in onboarding, email/chat handling, and shift reports that keep your team on track.

Explore my work samples, certifications, and tools I use to streamline support and improve customer satisfaction.

About

I’m a freelance customer support specialist who’s been helping teams across SaaS, tech, and eCommerce for 7+ years. I simplify support, speak to customers like real people, and help teams stay organized with clear reports and daily updates.

I’ve worked with tools like Zendesk, Gorgias, Intercom, and Freshdesk. I also create help docs, macros, and onboarding flows that save teams time and make things easier for customers.

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i = 0;

while (!deck.isInOrder()) {
    print 'Iteration ' + i;
    deck.shuffle();
    i++;
}

print 'It took ' + i + ' iterations to sort the deck.';

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  • Felis enim feugiat.

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  1. Dolor pulvinar etiam.
  2. Etiam vel felis viverra.
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  5. Etiam vel felis lorem.
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Name Description Price
Item One Ante turpis integer aliquet porttitor. 29.99
Item Two Vis ac commodo adipiscing arcu aliquet. 19.99
Item Three Morbi faucibus arcu accumsan lorem. 29.99
Item Four Vitae integer tempus condimentum. 19.99
Item Five Ante turpis integer aliquet porttitor. 29.99
100.00

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Name Description Price
Item One Ante turpis integer aliquet porttitor. 29.99
Item Two Vis ac commodo adipiscing arcu aliquet. 19.99
Item Three Morbi faucibus arcu accumsan lorem. 29.99
Item Four Vitae integer tempus condimentum. 19.99
Item Five Ante turpis integer aliquet porttitor. 29.99
100.00

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